B2B Customer Account Management with German

Hlavní město Praha region


Great role for fresh graduates and people who already have experience!
Full training is covered and will help you to make yourself at home from the first day.

The company has an international and multicultural environment.

Your new role will include:

  • Manage your own portfolio of customers
  • Assist customers, handle their inquiries via phone/email
  • Establishing and maintaining effective working relationships internally
  • Performing day-to-day administrative tasks on request such as maintaining records and process paperwork within the system
  • Advising customers regarding purchase orders, contracts, promotions, deliveries etc.
  • Maintaining and managing relationships with them
  • Solving possible issues and giving an advice if needed
  • Work very closely with Operations and Sales/Marketing departments


  • Fluent ENGLISH and FRENCH/GERMAN/SPANISH/ITALIAN or other EU language
  • Being professional and having positive attitude is desired
  • Good communication skills are essential !
  • Previous customer service work experience or in a coordination is a plus, but not a must
  • Ability to work under pressure
  • Being independent and responsible person
  • Ability to work effectively either alone or as part of a team
  • Excellent and effective organizational and time management skills

Previous experience is not required.

This position is suitable for EU citizens, or foreigners with a valid work permit in CZ, due to the requirement of immediate working availability

Other information:


  • 5 weeks of holidays
  • Meal vouchers/allowance
  • Sports allowance/Multisport Card
  • Trainings, personal and professional development
  • Sick days
  • Diverse insurances and saving plans
  • Teambuildings
  • Refreshments

Send us your CV in English and Czech if you have one.

For more related job opportunities visit www.grafton.cz/en/job-search?utm_source=jobboard&utm_medium=jobposition

Please, quote the reference number 20-28-339856

Information about the vacancy

Employment type:

Full-time work

Contract duration:

For an indefinite period of time

Required education:

Secondary education or professional training with a school-leaving exam

Required languages:

English (advanced)

Job is suitable for graduates.

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